Success Story
Spotta

“Pleasant and reliable collaboration where an entire team was up and running within a very short period of time”

About
Spotta

Spotta is a national delivery company of more than 90% of the advertising brochures in the Netherlands. Home to home. They deliver the familiar weekly brochure package, the self-assembled brochure package, separate mailbox advertisements and provide brochure displays in shopping areas.

The
challenge

Spotta has a large network of delivery drivers throughout the Netherlands. They need to be regularly informed and trained about changes and new services.
‍
This is a labour-intensive task, given the high numbers of delivery drivers spread across the Netherlands and the short time in which this often has to be arranged.
‍
This is where CloudTeams came into the picture. CloudTeams supports Spotta in informing the network about changes and developments.

The results

In a short time, the team was set up and trained. With daily contact, we guarantee the quality and output of the project.

‍Services: phone, first line support and outbound

100% doubling of capacity

55% cost savings

Happy team

Testimonial

Spotta about
CloudTeams

Pleasant and reliable collaboration where an entire team is up and running within a very short period of time, offers flexible support and is open to continuous improvement.

Sandra Voerman

Project Manager Delivery & Process Optimization

Transparent and fair pricing

Start with a pilot

Experience the positive impact of CloudTeams. Outsourcing essential support and back office doesn't have to be complicated

Make an appointment

After 3 months, an evaluation will follow and together we will determine whether the goals have been achieved and what is needed for the future.

  • From 2 dedicated agents

  • During the first 3 months

Because we at CloudTeams believe in flexibility, we want to make it easy for you to test our services.