Our support
services
CloudTeams offers outsourced support solutions for every team. Easy, fast and at fair prices.
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CloudTeams offers outsourced support solutions for every team. Easy, fast and at fair prices.
Whether it concerns customer satisfaction goals, seasonal peak issues or challenges in filling vacancies, we’ve got you covered.
CloudTeams helps you flexibly scale up your Customer Support department. We also make use of your tooling and processes. As a result, we guarantee that our flexible support teams work seamlessly with your colleagues.
Omnichannel
Available 24/7, regardless of time zone
Multiple languages such as Dutch, English & French
CloudTeams assists you in operating more efficiently by handling supportive activities. This allows your team to focus on core tasks that truly make a difference.
CloudTeams has a lot of experience in optimizing your back office activities.
Data entry
Data validation
Invoice processing
Auditing
Data scrubbing
CloudTeams supports you with experienced support engineers who help customers with technical questions. We have experience in network support, product information and troubleshooting.
CloudTeams unburdens your team, resulting in higher customer satisfaction.
T1, T2, and T3 support
Code review
Code Customization
Reinstallation
Immediately available on the most common platforms. If you wish, we work on the platforms and tooling that you already use. This ensures that our flexible support teams work seamlessly with your people.
No time-consuming integration
Reporting within your own tooling
Alternative configurations possible
With our AI-powered support teams, we can scale up quickly and guarantee high quality output from our teams.
Our A.I. solution works as an all-knowing coach for CloudTeams and your own people. This saves time in a wide range of time-consuming but essential tasks.
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“CloudTeams offers us flexible support and is open to continuous improvement”
Project Manager Delivery & Process Optimization
